Return & Refund Policy

Welcome to AURA MART. We want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of the delivery date.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order confirmation is required.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 3-5 business days.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the product
• Photos of the packaging

This helps us resolve your issue as quickly as possible.

Please note that your bank or payment provider may require additional processing time.